Buying a home is one of the biggest purchases a lot of people will ever make. To provide reassurance and peace of mind during this time, there are several provisions in place that keep buyers safe, informed and treated fairly during their purchase.

What is NHBC?

NHBC stands for National House Building Council. They are an independent provider of warranty and insurance for new build homes. To be able to sell homes that have the warranty coverage from the NHBC, property developers must comply with certain standards. Meaning you can be sure of a higher standard of build from developers that are able to use the NHBC logo (such as Jelson Homes).

What is the NHBC 10 year home warranty?

The Buildmark 10 year home warranty offers protection and peace of mind for those who buy new build homes. Provided by the NHBC, it offers protection for certain types of problems in your new home over a 10 year period, so you are covered if particular issues arise.

What is the Consumer Code for Home Builders?

The consumer code provides protection to those buying a new home, by making sure they are fully informed about the purchase before and after signing the contract. ‘The Code’ is a list of requirements that home builders must meet when they advertise, and during their aftercare process. It is in place so that all buyers of new homes are treated fairly, experience a certain level of service and are provided with reliable information to make an informed decision. Anyone buying a home that is covered by NHBC is covered by the consumer code for house builders.

What is the HBF?

HBF is the Home Builders Federation. They are a representative body of the home building industry in England and Wales that property developers can become a member of. Around 80% of all new homes built in England and Wales are built by HBF members. HBF works with the Government to raise housing issues and challenges, as well as working with the press, and ensuring members are kept up to date with all industry developments. The HBF rating scheme awards builders with stars for customer satisfaction. The star system is based on home owner feedback, and can help guide future home owners in their decision of whether to buy a house from that builder.


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