What our customers say


Don't take our word for it...

At Jelson, we're always delighted when our customers get in touch to tell us what they think. If they point out mistakes and problems - we can make sure to get them fixed. And if they tell us about the things they like - we can share that good news with the teams responsible.

"We couldn’t have asked for better support"

As first-time buyers, Jelson staff and procedures made the experience enjoyable as well as informative. The staff were all extremely friendly and welcoming. We couldn’t have asked for better support from all involved!

Purchaser of The Swift house type

"Jelson went above and beyond"

We couldn't rate our personal experience with Jelson higher. When we reserved we were made aware we had to complete within a certain time frame however we did go over this and through keeping sales updated this wasn't a problem.

Sales team have always been extremely friendly and professional we have dealt with Kate and Julie. A few days before we moved we noticed carpet had been laid by mistake where we didn't want it, by moving day this had all been rectified.

Over the past 2 days we have had the maintenance team round to complete our snags from our 6 month review. They actually went above and beyond, sorting little bits and pieces we hadn't noticed ourselves. That being said our list wasn't extensive just movement cracks as to be expected. Our house honestly feels brand new again.

Purchaser of The Exton house type

"Such a smooth process"

The purchase of my new home at Fieldfare, Mountsorrel, was such a smooth process. The site/sales people and sales team working at the Head Office were so helpful with any queries I had during the process, this being my first purchase I was very grateful. I love my new home. Thank you Jelson.

Purchaser of The Redpoll house type

"I would 100% recommend Jelson"

I am very happy with my new Jelson house at Shepshed. The build quality of the house is impressive and the condition of the property was immaculate throughout on completion. The very few minor snags I have discovered have been promptly corrected by the site team. I would 100% recommend Jelson and would have no hesitations buying another property in the future.

Purchaser of The Goldcrest house type

“A Jelson home is top quality”

I recently bought a Jelson home at Long Buckby and I am really happy with the high quality of the finished work. When I compare this to other builders I’ve brought from previously, a Jelson home is top quality, there were only a few minor issues which got repaired soon after I reported. The customer service manager who did the house demo with us was very professional and helpful. From sales team to site manager I would highly recommend Jelson Homes as I was impressed with their customer service.

Purchaser of The Bunting house type


Find your home

Jelson is building in some of the best locations in the East Midlands, with a range of homes to suit everyone, whether you’re starting out, moving up or settling down.

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Helping you move

Our range of Helping Hand services can make buying a new Jelson home easier and less expensive than you might think.

See our schemes