What our customers say

Don't take our word for it...

At Jelson, we're always delighted when our customers get in touch to tell us what they think. If they point out mistakes and problems - we can make sure to get them fixed. And if they tell us about the things they like - we can share that good news with the teams responsible.

"We couldn’t have asked for better support"

As first-time buyers, Jelson staff and procedures made the experience enjoyable as well as informative. The staff were all extremely friendly and welcoming. We couldn’t have asked for better support from all involved!

Holly

Purchaser of The Swift house type

"Jelson went above and beyond"

We couldn't rate our personal experience with Jelson higher. When we reserved we were made aware we had to complete within a certain time frame however we did go over this and through keeping sales updated this wasn't a problem.

Sales team have always been extremely friendly and professional we have dealt with Kate and Julie. A few days before we moved we noticed carpet had been laid by mistake where we didn't want it, by moving day this had all been rectified.

Over the past 2 days we have had the maintenance team round to complete our snags from our 6 month review. They actually went above and beyond, sorting little bits and pieces we hadn't noticed ourselves. That being said our list wasn't extensive just movement cracks as to be expected. Our house honestly feels brand new again.

Chelsea

Purchaser of The Exton house type

"Such a smooth process"

The purchase of my new home at Fieldfare, Mountsorrel, was such a smooth process. The site/sales people and sales team working at the Head Office were so helpful with any queries I had during the process, this being my first purchase I was very grateful. I love my new home. Thank you Jelson.

Charlie

Purchaser of The Redpoll house type

"I would 100% recommend Jelson"

I am very happy with my new Jelson house at Shepshed. The build quality of the house is impressive and the condition of the property was immaculate throughout on completion. The very few minor snags I have discovered have been promptly corrected by the site team. I would 100% recommend Jelson and would have no hesitations buying another property in the future.

Sam

Purchaser of The Goldcrest house type

“A Jelson home is top quality”

I recently bought a Jelson home at Long Buckby and I am really happy with the high quality of the finished work. When I compare this to other builders I’ve brought from previously, a Jelson home is top quality, there were only a few minor issues which got repaired soon after I reported. The customer service manager who did the house demo with us was very professional and helpful. From sales team to site manager I would highly recommend Jelson Homes as I was impressed with their customer service.

Lu

Purchaser of The Bunting house type

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.
Meridian Mortgages work independently from Jelson Homes. Jelson Homes does not engage in financial services activity and is not responsible for any information or advice provided to you by Meridian Mortgages or any other mortgage advisor.

Images and floorplans shown are used for illustrative purposes only and are representative only, some images may be computer generated. They may not be the same as the actual home you purchase, the specification may differ and may include optional upgrades and extras at an additional cost. Individual home features such as windows, brick, carpets, paint and other material colours may vary and also the specification of fittings may vary. Furnishings and furniture are not included. Please check with our sales advisers for details of the exact specification available for each type of home and the associated prices.

Site layouts are intended for illustrative purposes only, and may be subject to change. Trees, planting and public open space shown are indicative, actual numbers and positions may vary. The dimensions shown are approximate and the precise measurements may vary. The prices shown are correct at the time of being published but are subject to change without prior notice.

A number of homes on our developments are designated as affordable homes in accordance with the requirements of the section 106 planning agreement. These are specifically shown on the site plan in grey, these affordable rent or shared ownership properties are marked to make it clear that they are not available for general sale. The location of affordable homes is indicative only. The remaining homes on the development are available for open market sale (including multi-unit sales) to purchasers, who could be private individuals or another type of purchaser (for example local authorities, housing associations or other commercial landlords), and, therefore, the mix of tenures on a development may change.